FlipNFile is an Australian Owned & Operated company. All profits remain right here. AU Flag

Returns Policy

FlipNFile Product Returns Policy

FlipNFile stands by our product, and we want our customer to be completely satisfied with their purchase. We supply all of our customers with a 100% satisfaction guarantee.

If within the first 30 days of purchase you are not 100% satisfied with your FlipNFile, return it for a refund (excluding shipping) to: 


PO Box 2438
Rowville, Victoria, 3178

Consumer Guarantees and Your Rights Under the Australian Consumer Law:

All goods sold in Australia come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

There are nine consumer guarantees that apply to goods you purchase:

  • Acceptable quality
  • Fit for a particular purpose
  • Match description
  • Match the sample or demonstration model
  • Express warranties will be honoured
  • Spare parts and repair facilities will be available for a reasonable time after purchase
  • Title to the goods
  • Undisturbed possession of the goods
  • No undisclosed securities on the goods
  • Consumer guarantees cannot be excluded and are in addition to any extended warranty you purchase or any voluntary warranty (warranty against defects) you are given.

There may be circumstances where you are not entitled to a remedy.

For further information about the Australian Consumer Law and consumer guarantees, visit www.consumerlaw.gov.au.


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